Refund policy
At Sapphire Solace, LLC, we prioritize your satisfaction with our all-natural pain relief CBD salve. As each order is crafted with care and attention, we maintain a strict no-refund policy to ensure the integrity of our products and the well-being of our customers.
Please note the following:
-
All Sales Are Final: Due to the nature of our product, all sales of Sapphire Solace CBD Pain Relief Salve are final. Once your order has been processed, we cannot offer refunds or exchanges.
-
Order Issues: If you encounter any issues with your order, such as damaged or defective products, please contact our customer service team within 7 days of receiving your shipment. We will review the situation and offer a resolution, which may include a store credit.
-
Customer Satisfaction: We take great care in providing high-quality CBD topical products, and our team is here to assist you with any questions or concerns you may have before making a purchase. Please feel free to reach out if you need more information about our salve or how it works for your pain relief needs.
-
Shipping and Handling: Shipping fees are non-refundable. If your order is returned due to incorrect address details or refusal at delivery, you may be responsible for any additional shipping charges or costs associated with reshipment.
By making a purchase on our site, you agree to these terms. Thank you for choosing Sapphire Solace, LLC. for your wellness needs.